Tag: end-of-day - Knowledge Base

End of Day Procedures

These are procedures that need to be performed at each register.

As you complete the transactions needed at any one of the registers and are ready to close the register, press the X-REPORT key. The X-REPORT will give you all the same information as the Z report, only it will not zero out any totals.
If you are satisfied with the result of the X-report, or are ready to close the register, press the CLOSE key. The CLOSE is the Z-report and will zero out all the totals for that individual register.
Collect all the cash, coin, credit card, checks, and any other form of tender that was taken on that register.

These are procedures to be completed after all registers have been CLOSED. (This can be performed at the computer that you normally do your Back Office work at.)

Close-out your credit cards. (Self hosted customers only)
1. From the POS Master Menu, choose option 5 for Credit Cards & Communications.
2. Choose option 2 for Close Batch / Data Capture / Post Auth
3. Type in the protocol that you use to process credit cards in the Communications Link ID field.
  1. This field may already default to the protocol that you already use. If it does, just press Enter.
4. Click Continue as the box that contains the process warning is displayed.
5. Click on option 1 to Capture all open batches for all merchant Ids.
6. Click on Yes to continue.
7. The batch will be processed and closed, and you should see a GB (Good Batch) or Accepted, or something similar to let you know that the batch has been closed. If you receive a different message, try steps a-f again to see if the batch will close. If the batch still does not close, call the credit card company (call the number that you would use for voice authorizations).
Print a Tender Summary report to reconcile your registers.
1. From the POS Master Menu, choose the RP option for the Report Menu.
2. Choose option 2 for Tender Reports.
3. Choose option 21 for Tender / Register Summary.
4. Enter your store number (1) unless it has already defaulted to your store number.
5. Enter the Beginning Date of the date you want to report on.
  1. Normally, this date would be the current date, or the date that you are closing for.
  2. If you wanted to report on any previous date, or a date range, enter the beginning date that you want to report on.
6. Enter the Ending Date of the date you want to report on.
  1. Normally, this date would be the current date, or the date that you are closing for.
  2. If you wanted to report on any previous date, or a date range, enter the ending date that you want to report on.
7. Unless you want to report on a specific register, leave the Register field blank.
  1. By leaving the field blank, all registers will be reported on, and separate reports will be printed for each register.
  2. If you wanted to report on a specific register, enter the three digit register number.
8. Enter N for the Summarize Registers field.
  1. Entering a Y will combine all the registers together into a single report and will not produce separate reports for each of the individual registers.
9. Choose the Y option to Run the Procedure.
10. Make sure you choose the printer option to print the report to the printer.
11. Choose the appropriate printer to print to.
  1. This will normally be your main system printer. If you use another printer, choose that printer.
12. Reconcile your registers.
Perform the nightly Backup.
1. From the POS Master Menu, choose option 23 for End of Day Functions.
2. Next choose option 28 for Nightly Resize & Backup.
3. The Tape Device # should be 3.
4. The Start Time should be blank.
5. The Run in Background, Resize Files, and Process History fields should all be N unless otherwise instructed.
6. Choose the S option to Start.
7. At the prompt “Is the correct tape in the tape drive”, choose Yes.
8. When the backup is completed, the screen will return to asking for your User Code and Password.